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Eaglehead
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4/4/2016 12:05:09 PM
Anybody know a good way to contact support......

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Eaglehead

4/4/2016 12:05:09 PM ---- Updated 4/4/2016 12:14:45 PM

Anybody know a good way to contact support......
Cuz all my attempts are failin' tho' I tried all the email addys I have

Some good friend pointed out none of our songs play anymore

All our pals on our stations seem to play fine

As far as I know our account is forever and ongoing....

Bit puzzled!

C


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Two Silo Complex

4/4/2016 12:21:03 PM


go to info support contact us:
email:

indiemusicpeople@aol.com


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Eaglehead

4/4/2016 12:59:50 PM


many thanks - I tried that - no reply since 26 March 2016...


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Two Silo Complex

4/4/2016 2:34:11 PM


Paging Scott can you lend a hand to eagle head?


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4/4/2016 3:42:01 PM


This thread strikes me as odd. I received an email from Eaglehead on March 26th about this issue.

I wrote him back 37 minutes later with the solution to his problem

Sha ma La ma Shake Out featuring
Aven & Martinez

"an amperand glitches out the new player. You have this song. Go in and change the "& to "and"


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Bing Deniers

4/4/2016 3:51:25 PM ---- Updated 4/4/2016 3:55:33 PM


Here's the protocol:

Retitle any of your songs which have the "&" character in the song title, using "and" instead. (Admin has done this for you just now)

Then reorder songlist. (Admin has done this for you just now)

Then play any song on the page. When the player opens, hit F5 (refresh).

All songs on your page should now play.

There's a Support Forum at:
http://indiemusicpeople.prophpbb.com/

"Support Forum" link is also on the front page menu under tab "Info/Support"


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Two Silo Complex

4/4/2016 3:55:13 PM


very odd indeed since the song you mentioned is changed and all the songs on the page are playing.

Eagle head I have no doubt Scott will and did respond to you maybe check your spam. I have had indymusic people go to my spam before.


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Eaglehead

4/6/2016 1:00:33 PM


Yup - it's fixed but not by me , so thanks to whoever did the deed

I only got the email from Scott on 4 April

Anyhoo all's well that ends well

:)

C


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Two Silo Complex

4/6/2016 1:08:16 PM


its in the thread eaglehead

Bing Deniers
4/4/2016 3:51:25 PM ---- Updated 4/4/2016 3:55:33 PM


Here's the protocol:

Retitle any of your songs which have the "&" character in the song title, using "and" instead. (Admin has done this for you just now)


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4/6/2016 7:51:22 PM



Actually I forwarded you the same email from several weeks ago, it might have gone into your spam filter or something the first time


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