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Xeno71
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1/31/2011 8:26:47 AM
hey bam
ok, i'm going to assume that the issue i found is just a mistake or an overlook. A couple of my friends went to go buy tracks of mine last nite and they were not able too. It said iac did not have an account, heres a copy and paste of what it says.
This recipient is currently unable to receive money.
Return to Comprehensive ManagementAt this time, we are unable to process your request. Please return to Comprehensive Management and try another option
First can you pls tell me how long its going to take for this function to return.
And secound were'd the download option go? I lost several of my master copies on a back up drive during the flood here. If it is not possible to buy or download my songs, I really need one of you to pls. burn me a dvd copy of all my songs on your site. Yes i will pay the price of 1 dvdr and shipping. The monies in my artist account should cover the dvd and i would just have it shipped vai fedex 3day. I know you guys are busting butt but pls get back to me asap.
Sincerely, Lance W. (XENO71)
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Bam Singh
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1/31/2011 10:10:23 AM
Thanks for the report, Lance. This is an issue related to the backup and restore; apparently the account for song purchases references an old account which is no longer used. It had been correct until yesterday, but we needed to restore several tables again and that was one of them. We are in the process of pointing that function to the right account. This affects song purchases only; the accounts for other functions are correct.
Also, we will assemble a group of all your songs in a download folder for you and send you the link.
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Xeno71
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1/31/2011 10:24:24 AM
thx you bam very very much man. I been pretty stressed over losing all my home studio and stuff. So it means alot that you would allow me to get the copies of my masters. Looking forward to that email.
you have a great day out there in california
Lance
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Bam Singh
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1/31/2011 5:19:41 PM
---- Updated 1/31/2011 5:26:30 PM
Would you like that sent to the email associated with your artist account at IAC?
We have it ready and await your reply.
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Xeno71
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2/1/2011 1:01:55 PM
hey bam i got the email man but the links are not working keeps popping up a 404 error but it did come thru to my yahoo account. do i need to tell you guys when i will be downloading them or something???
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