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Basic (free) Member
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David Isaac Martin
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9/29/2009 3:37:38 PM
Never received mastered tracks
Still never received any of the below orders. Little bit saddened. I love IAC but treatment of paying customers is artrocious and as it currently stands i won't be buying again.
15 Sep 2009 IAC Music Company - Individual song download purchase Order
26 Aug 2009 IAC Music Company - IAC Mastering: View Order
24 Aug 2009 IAC Music Company - IAC Mastering: View Order
21 Aug 2009 IAC Music Company - IAC Mastering: View Order
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Bam Singh
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9/29/2009 5:32:04 PM
Did you write of this to IACsupportHotline at gmail dot com ?
The Pipeline is not for Support posts.
We have indication that all files were sent.
Have you checked your junk or spam folders, as sometimes you will find them there. Also, did you receive a Shipped confirmation? Reply to the indicated address and we will follow up to assist you in receiving your files. If necessary, the files can be re-sent to an actual address you designate, instead of the Google proxy.
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Bam Singh
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9/29/2009 5:51:26 PM
Records indicate the initial order, August 26, failed in credit card authorization, and was not able to be charged successfully until August 31. We are looking further to see if this was a factor.
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David Isaac Martin
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9/30/2009 3:39:06 AM
Yeah, that is what must explain them all.
Thanks
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David Isaac Martin
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10/19/2009 1:39:32 PM
Still nothing?
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